Terms of Use

Last modified: December 30, 2017

 

Thank you for using Plato and welcome – we hope you enjoy using our Services and the Legal Related Services!

Plato is a one-stop-shop online legal platform. PLATO IS NOT A LAW FIRM, NOR ENGAGES IN ANY LEGAL PRACTICES NOR PROVIDES LEGAL ADVICE NOR ACTS AS A LAWYER. Plato provides general information. Nothing in this site is considered as legal advice. You should always consult with a lawyer to get certainty on your legal rights and obligations.

Plato website, mobile application and microsite (the “Web”) owned by PT Arnawama Biru Indonesia (“Plato” “our,” “we,” or “us”). Through its Web, Plato provides access to Plato's website, its mobile applications, microsites, features, software, System, brands, products, and services, including the provision by us of the associated information, products, and services by email or mobile device to Customers and Legal Professionals that allow Customers (as defined below) to have on demand access to our services and/ the Legal Related Services and/ or any of its associated products and/or services (which we call “Plato Services” or “Services”).

The Legal Related Services includes:

  • Incorporating Your Company;
  • Our Online E-Signature Service;
  • Legal Document Templates;
  • Quotes from Pre-Vetted Lawyers for Any Specific Legal Needs,

but not limited to subscription to access all Legal Document Templates; our Online E-Signature Service during the subscription period and may, depending on the types of plan sold on the Web (collectively, referred to as the “Legal Related Services”).

The Services, the Legal Related Services and any of its associated products and/or services are accessible through the Web or those who have access to information from Plato.  

Access to and use of our Web, features, software, System, brands, products, Services, Legal Related Services and any of its associated products and/or services, are provided by Plato and/or relevant third parties.

Access to and use of any third party products and/or services through Plato Web, features, software, System, brands, products, Services, and Legal Related Services and/ or any of its associated products and/or services are subject to these Terms (as defined below) and any third-party terms referenced herein or brought to your attention during your use of Plato Web, features, software, System, brands, products, Services, Legal Related Services and/ or any of its associated products and/or services.

Please read our Terms of Use so you understand how to use Plato Web, Services, Legal Related Services and any of its associated products and/or services. You agree to our Terms of Use (“Terms”) by continuing to browse our website, downloading, installing, accessing, or using our Web, Services, Legal Related Services and/ or any of its associated products and/or services, registering as a Member, making payments and/ or clicking “I agree” or “Submit”, you agree that you have read and understand this Terms and all of its contents, to be bound by these Terms and our Privacy Policy intend this Terms to be the legal equivalent of a signed, written contract and equally binding. This Terms govern terms and conditions applicable for your access to and use of Plato's Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services. You agree to review the Terms periodically to be aware of any such modifications, additions, deletions or other changes, and your continued access, registration and/ or use of the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services shall be deemed your acceptance of the modified Terms.

In these Terms, “Customer”, “User” “You” “you” “your” means any Person who has visited, read or using the Web and/ or Service and/ or Legal Related Services and/ or any of its associated products and/or services whether by browsing Plato’s Web or benefiting from any other activities available through the Web and or Service and/ or Legal Related Services and/ or any of its associated products and/or services who are given the opportunity to use the Web and/ or the Service and/ or Legal Related Services and/ or any of its associated products and/or services; a Customer may also be a Plato Legal Plan Member or a Plato E-Signature Plan Member or a Plato Company Secretarial Plan Member or a Member.

Plato is trying to be as accurate as possible but it does not guarantee that any information contained on its Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services is accurate, complete, reliable, current, or error-free. Plato accepts no liability for the quality or up-to-date, correct or complete nature of the information supplied. User shall be responsible for ensuring the accuracy and completeness of any of the information supplied. User agrees to use the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services at its own risk and Plato shall not bear the burden to User for any of its Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services contents that may be considered to invite, not worth, or could be questionable. Plato expressly excludes all liability against claims arising from any material or immaterial damages due to the use or non-use of the information presented or from incorrectness or incompleteness or vagueness or uncertainty of information, provided there is no evidence that Plato is responsible on grounds of intent or gross negligence.

Plato reserves the right to change, supplement, delete or cease temporarily or permanently to publish parts of these pages or their entire offering, for any reasons, without making a separate announcement, therefore, it is not liable to anyone.

Plato reserves the right to terminate the online offering temporarily or for a certain period of time determined by it for renewal, maintenance or for other purposes for any other reasons deemed to be appropriate by it, and for that, Plato is not liable to anyone.

You agree that Plato reserves the rights to modify or terminate any features or aspects of the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services with or without giving any notice to you, and your continued access, registration and/ or use of the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services  shall be deemed your acceptance of the modified or terminated Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services. Any modification, new feature, enhancement, addition, change or upgrade to the current Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services shall be subject to the terms and conditions set forth in the Terms herein. You agree to review the Terms periodically to be aware of any such modifications, additions, deletions or other changes, and your continued access, registration and/ or use of the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services shall be deemed your acceptance of the modified Terms, and intend this Terms to be the legal equivalent of a signed, written contract and equally binding.

You agree to receive all communications, agreements, and notices that we provide in connection with the Web and/ or any Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services (“Communications”) electronically; including by e-mail, text, in-app notifications, or by posting them on the Web or through any Plato Services or non-electronically, as the case maybe. You agree that all Communications that we provide to you electronically satisfy any legal requirement that such Communications be in writing.

You acknowledge that we have no obligation to monitor your or anyone else’s access to or use of the Web and/ or Services and/ or Legal Related Services and any of its associated products and/ or services for violations of these Terms, or to review or edit any content. However, we have the right to do so for the purpose of operating and improving the Web and/ or Services and/ or Legal Related Services and any of its associated products and/ or services (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes, analytics, and advertising), to ensure your compliance with these Terms and to comply with applicable law or regulations or the order or requirement of a court, decree, administrative agency or other governmental body.

If you do not agree to the Terms or our Privacy Policy, you must cease usage of the Web and/ or Services and/ or Legal Related Services and any of its associated products and/ or services immediately.

 

1. Definitions

E-Document. E-Document or Electronic Document means any documents, such as contract, disclosure, notice that you deposit into Our Online E-Signature Service for processing.

E-sign. E-sign or electronic signature means a signature consisting of electronic information embedded, associated with or related to other electronic information used as a verification and authentication tool (according to Government Regulation No. 82 of 2012 regarding the Implementation of Electronic Systems and Transactions).

E-Record. E-Record or electronic record means electronic record containing one or more E-Document uploaded to the System.

Incorporating Your Company. Incorporating Your Company means to incorporate a specific legal entity that enable you to conduct your business activity through such legal entity that are available under Indonesian laws (such as PT, yayasan, etc).

Legal Document Templates. Legal Document Templates means the document templates that we make available to you.

Legal Professionals. Legal Professionals means a lawyer who has a practicing certificate issued by one of Indonesia’s bar associations or other professionals qualified to provide legal services.

Legal Professional Fees. Legal Professional Fees means the fees, cost and charges to be paid for a Legal Professional’s Scope of Work. Legal Professional Fees comprises of professional fees, disbursements, and a transaction fee retained by Plato.

Member. Member means a Person who has registered with Plato.

Our Online E-Signature Service.  Our Online E-Signature Service means the on-demand E-sign that we make available and accessible via the internet for a fee.

Person. Person means an individual, company or organization.

Plato Legal Plan. Plato Legal Plan means the Plato legal subscription plan that a Customer can access for a fee.

Plato Legal Plan Member. Plato Legal Plan Member means a Person who has registered for the Plato Legal Plan.

Plato E-Signature Plan. Plato E-Signature Plan means Our Online E-Signature Service subscription plan that a Customer can access for a fee.

Plato E-Signature Plan Member. Plato E-Signature Plan Member means a Person who has registered for the Plato E-Signature Plan.

Plato Company Secretarial Plan. Plato Company Secretarial Plan means the Plato Company Secretarial Service subscription plan that a Customer can access for a fee.

Plato Company Secretarial Plan Member. Plato Company Secretarial Plan Member means a Person who has registered for the Plato Company Secretarial Plan.

Quotes from Pre-Vetted Lawyers for Any Specific Legal Needs.  Quotes from Pre-Vetted Lawyers for Any Specific Legal Needs means a response toward a request for quote from the Legal Professionals detailing of the matters in relation to certain legal assistance (“Scope of Work”) and time frame with an indication of the fees chargeable for that scope of work and any conditions applicable to those fees proposed.

System. System means the software systems and programs, the communication and network facilities, and the hardware and equipment used by Plato to provide Our Online E-Signature Service.

Transaction Data. Transaction Data means the metadata associated with an E-Record (such as transaction history, method and time of E-Record creation, sender and recipient names, email addresses and signature IDs) and maintained by Plato in order to establish the digital audit trail required by Our Online E-Signature Service.

2. Using Plato Services

a. Who can use Plato service

You may use our Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services only if you can form a binding contract with Plato, and only in compliance with these Terms and all applicable laws. In order to access the Services and/ or Legal Related Services and/ or any of its associated products and/or services, you are required to create an account with Plato (“Account”), you agree to provide us with true, accurate and complete information and will update your information as necessary to maintain its truth, completeness and accuracy. When you create an Account, you agree to represent and warrant to Plato, and its shareholders and its affiliated (“Plato Group”) that:

  • you are of legal age to form a legally binding contract in your jurisdiction;
  • you have the right, authority and capacity to agree to and abide by the Terms;
  • you are not banned from using the Services and/ or Legal Related Services and/ or any of its associated products and/or services under Indonesian laws or other countries including the country in which you are resident or from which you use the Services and/ or Legal Related Services and/ or any of its associated products and/or services;
  • if you are registering with Plato or purchasing the Services and/ or Legal Related Services and/ or any of its associated products and/or services on behalf of a business, that business is taken to have accepted the Terms and you are taken to have been duly authorized to bind the business;
  • you will use the Web in a manner consistent with any and all applicable laws, regulations and all other Plato policies,

and you agree to undertake to Plato Group that:

  • you will provide Plato with true, accurate, current, complete information and will update your information as necessary to maintain its truth, completeness and accuracy; and
  • your registration and your use of the Services and/ or Legal Related Services and/ or any of its associated products and/or services involve an actual email address owned and operated by you and are not limited, restricted or prohibited by law.

Some of our Services and/ or Legal Related Services and/ or any of its associated products and/or services may be software, System, that is downloaded to your computer, phone, tablet, or other device. You agree that we may automatically upgrade such software, System, and these Terms will apply to such upgrades.

You understand that by providing Plato with your address, email address and phone number, you may receive regular emails, newsletters, telephone calls or sms updates from Plato in order to keep you informed about our activities. If you do not wish to receive updates from Plato, you may contact us at support@plato.co.id.

If you are a Customer, in order to create an Account, you are required to provide Plato with:

  • your personal information, such as your name, your email address, phone number, and location;
  • a user name;
  • a password.

If you are a Legal Professional, in order to create an Account, you are required to provide Plato with:

  • your personal information, such as your name, your email address, phone number, location, and the email address that you wish the quote requests to be sent to;
  • a username;
  • a password;
  • your firm’s details;
  • your title at the firm;
  • your qualifications;
  • the areas of law you practice;
  • brief description of your skills;
  • your (colour) headshot;
  • a review from your recent client.

Once your application is submitted, Plato will approve your application as quickly as possible. Depending on the number of applicants, approval time can range from 24 hours to two (2) weeks. As a Legal Professional, you are prohibited from becoming a Plato Legal Plan Member and/ or a Plato Company Secretarial Plan Member.

If we have previously prohibited you from accessing the Web or using the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services, you are not permitted to access the Web or use the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services.

b. Limited lisence

Upon your acceptance of these Terms, we grant you a limited, non-exclusive and non-transferable license to access and use the Web and/ or the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services for your internal business purposes and only as expressly permitted in these Terms and any applicable paid Customer plan that enables registration of an Account for the use of Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services when applicable.

You shall not use or permit use or access and use of the Web and/ or the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services that, in our sole discretion:

  • is illegal or violates the applicable laws or regulations or in any way inconsistent with the provisions of these Terms;
  • advocates any illegal activities or discusses any illegal activities with the intent to commit them;
  • violates any third party rights, including but not limited to, privacy rights publicity right, copyright, trademark, patent, trade secret, and/ or any other intellectual property and/ or proprietary rights;
  • is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, sexually explicit and/ or pornographic, discriminatory, vulgar, profane, obscene, libellous, hate speech, violent or inciting violence, or otherwise objectionable;
  • attempts to impersonate another Person;
  • falsely states, misrepresents, or conceals your affiliation with another Person;
  • accesses or uses the Account of another Member without permission;
  • improperly solicits personal or sensitive information from other Members including without limitation to address and/ or credit card and/ or financial account information and/ or passwords;
  • interferes with any other Person’s use and enjoyment of the Services and/ or Legal Related Services and/ or any of its associated products and/or services
  • is commercial in a way that violates these Terms, including but not limited to, using the Web for spam, surveys, or advertising materials;
  • distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or System or hardware or electronic communications equipment;
  • interferes with, disrupts, disables, overburdens, or destroys the functionality or use of any features of the Web, or the servers or networks connected to the Web, or any of the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services;
  • “Hacks” or accesses without permission our proprietary or confidential records, those of another Member, or those of anyone else;
  • decompiles, reverse engineers, disassembles or otherwise attempts to derive source code from the Web, except as expressly permitted in these Terms or as expressly permitted by the applicable laws to do so without consent;
  • removes, circumvents, disables, damages or otherwise interferes with security-related features, or features that enforce limitations on use of the Web;
  • bypasses or circumvents other measures employed to prevent or limit access, for example by engaging in practices such as “screen scraping,” and/ or “database scraping,” and/ or any other activity for the purpose of obtaining lists of users and/ or other information;
  • modifies, copies, scrapes or crawls, displays, distributes, publishes, licenses, sells, rents, leases, lends, transfers or otherwise commercializes any materials or content of the Web;
  • uses the Services and/ or Legal Related Services and/ or any of its associated products and/or services for benchmarking and/ or compiling information of a product or service;
  • downloads (as otherwise expressly permitted by these Terms), distributes, posts, transmits, performs, reproduces, broadcasts, duplicates, uploads, licenses, creates derivative works from, or offers for sale any content or other information contained on or obtained from or through the Web or Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services, by any means except as provided for in these Terms or with the prior written consent of Plato;
  • access or use the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services for the purpose of developing or operating products or services intended to be offered to third parties in competition with the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services or allow access by a direct competitor of Plato; or
  • try to do any of the above mentioned.

If you are or become a direct competitor to Plato, you may not access or use the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services without Plato’s explicit, advance and authorized written consent.

Any violations by you of the license provisions contained in this section may result in the immediate termination of your right to use the Web and/ or the Services and/ or Legal Related Services and/ or any of its associated products and/or services as well as potential liability for copyright infringement and/ or other claims, or as the case may be.

c. Obligations

You are responsible for the content, accurately, and completeness describing your requirements for any project in respect of which you submit a request for quote, and agree that they will only contain information that is true, accurate and current.

You are responsible for all compliance with laws and regulations applicable to you.

You may only use the Web and/ or Services Legal Related Services and/ or any of its associated products and/or services to submit a request for quote for a genuine project where you have authority to engage a Legal Professional and your intention is to do so subject to agreeing suitable terms. You may not submit a request for quote for any project which is illegal or unlawful.

You acknowledge that we may edit, modify or remove any parts of a request for quote which we consider is in breach of any of the provisions of the Terms, and/or suspend or terminate your access to the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services without notice.

By providing a request for quote you grant to us a royalty-free, perpetual, irrevocable and non-exclusive licence to use, copy, reproduce, modify, publish, edit, translate, distribute and display the request for quote alone or as part of other works in any form, media, or technology whether now known or hereafter developed. You warrant that you are entitled to grant such a licence. You also waive any moral rights you have in request for quote. Do not include in any request for quotes any information that you would not want us to use in this way.

You consent to information about the device you use to access the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services being collected and processed for fraud prevention purposes and you acknowledge that we may use third parties (and information they provide) to help us prevent fraud or unauthorised access to our Web and/ or Service and/ or Legal Related Services and/ or any of its associated products and/or services.

You agree not to use Plato in any unlawful manner and in particular shall not:

  • impersonate another Person;
  • restrict or inhibit any other user from using and benefitting from Plato;
  • submit to Plato any corrupted files, files that contain viruses, or any other item that may damage the operation of a computer or other electronic device;
  • include in any request for quotes any information that infringes any patent, trademark, copyright, trade secret or other intellectual property right or proprietary right of any Person;
  • not include in any request for quotes any information which could personally identify any other Person, unless you are entitled to do so;
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels on any material contained in a request for quote;
  • copy, reproduce, modify, create derivative works from, distribute or publicly display any content from Plato without our prior written permission;
  • cause Plato to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of Plato is in any way impaired; or
  • frame the Web, place pop-up windows over its pages, or otherwise affect the display of its pages. You may link to the Web, provided that you acknowledge and agree that you will not link the Web to any website containing any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information or that violates any intellectual property, proprietary, privacy, or publicity rights. Any violation of this provision may, in our sole discretion, result in termination of your use of and access to the Web effective immediately.

As a Member, you agree to comply with the following:

  • not to share your Member Account with any other Person, except where you are registering on behalf of a business, in which case you may share the Member Account with the employees or other registered owners of the business for the legal needs of that business;
  • use the Web only for purposes that are permitted by the Terms and any applicable laws, regulations or generally accepted practices or guidelines in the relevant jurisdictions;
  • maintain the confidentiality of your Member Account and all the activities under your account;
  • notify Plato immediately following any unauthorized use of your Member Account or any other breach of security;
  • not expressly or impliedly impersonate another Member or use the Member Account or password of another Member at any time;
  • the access and use of the Web is limited, it is non-transferable and allows for the sole use of the Web by you for the purposes of providing or receiving the Services and/ or Legal Related Services and/ or any of its associated products and/or services, except where you are registering on behalf of a business in which case you may share the Member Account with the employees or other registered owners of the business for the legal needs of that business, other that that you are not allow to share your Member Account with any other Person;
  • not to use the Web or Member Account

and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services for any illegal and/or unauthorized use, including but is not limited to, collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Web;

  • that commercial advertisements, affiliate links, and other forms of solicitation may be removed from Member profiles without notice and may result in termination of your Member Account or the provision of the Services and/ or Legal Related Services and/ or any of its associated products and/or services to you; and
  • you acknowledge and agree that any automated use of the Web or its Services and/ or Legal Related Services and/ or any of its associated products and/or services is prohibited.

3. Incorporating Your Company

a. Offers

Plato offers company and/ or business incorporation services and other associated products and/or services but not limited to license application and/ or registration and Company Secretarial Services (“Offers”).

To complete the Offers, a Customer is required to complete an online registration process. The information provided during the registration is solely your responsibility. You may be required to confirm your identity via evidence if an application is deemed potentially fraudulent. Any information provided to you during the application process is not and shall not be considered as legal advice.

It is your responsibility to ensure that the Offers mentioned above and available on the Web meet your requirements. Before acting based on any information, we recommend that you consider whether it is appropriate for your or your business situation, do your own research and get professional advice, as applicable. Information provided on the Web and Offers must not be relied upon for any legal decisions, you should consult with an advocate for legal advice and services.

You acknowledge that the information on the Web and documents created as part of the registrations may contain mistakes, inaccuracies and/ or errors. Plato expressly excludes any liability for such mistakes, inaccuracies and errors to the fullest extent permissible by law. You should carefully review any documents accessed or created through the Web to ensure that it does not contain any mistakes, inaccuracies or errors and is appropriate to your or your business circumstances. We strongly recommend that you obtain legal advice from a qualified advocate in relation to the information that you enter in your application and the documents you receive from us.

In Indonesia, applications and/ or registration for company and/ or business incorporation and/ or applications and/ or registration to obtain license are submitted through the authorities via its offline and/ or online system. Once submitted, modifications or alterations to an application or registration is not possible unless as suggested by the authorities. The authority can request a manual check of any applications or registrations and/ site visit to your place of business and/ business presentation and this will result in a delay in your application and/ or registration being processed. In case the application and/ or registration is submitted via the authority online system: any server issues and other technical issues of the local authority online system can also result in a delay in your application and/ or registration being processed. There may be a delay in the application and/ or registration for company and/ or business incorporation and/ or applications and/ or registration to obtain license due to Plato technical issues outside of our control. Plato will not be held accountable for any delays in the registration outside its control.

Plato has no control over whether the authority accepts or rejects an application. Plato will do the best endeavour to work with the authority and the Customer to finalize the application.

The related documents will be completed with information you provide and are solely created on your input and not Plato’s. You can access these documents in your Plato online document storage after the application. You may not use or copy any of the provided company documentation except for the purpose for which they were ordered.

A part of your company incorporation purchases you may choose to include a Plato Legal Plan and/ or a Plato E-Signature Plan and/ or a Plato Company Secretarial Plan, depending on the types of plan sold on the Web. By choosing to include any of these plans you are also bound by the subscription terms.

b. Company documents

Plato will provide a suite of documents with your applications and/ or registration for company and/ or business incorporation and/ or applications and/ or registration to obtain license. These documents are created based on the information you provide in your application. Certain information you provide are included in your documents depending on the answers you provide. You are fully and solely responsible for the information included in an application as a result of the answers you give to the questions. Plato is not responsible for any mistakes and/ or errors that you make in understanding the questions or how to answer them.

c. Refunds

Once an application is submitted to the authority there is no refund or exchange available. You agree that to apply for a refund, a return, or an exchange, you must contact Plato before the application is submitted to the authority and/ or inform us in writing your contact details, reason for return/ refund/ exchange, copies of all of your documents and any other information or materials we require for that we believe is relevant to our decisions.

4. Legal Document Templates

A Customer may access the Legal Document Templates during their Plato Legal Plan subscription period. The Legal Document Templates are also available for single purchase, if you prefer. The Customer is solely responsible for the completion and use of the Legal Document Templates. Plato does not provide any warranties or guarantees regarding the Legal Document Templates. If you have any questions or concerns regarding the use or legal enforceability of a Legal Document Template, we recommend you seek an independent legal advice which can be obtained via our Quotes from Pre-Vetted Lawyers for Any Specific Legal Needs.

When a Customer accesses a Legal Document Template, the Customer is granted a non-exclusive, non-transferable, limited license to access and use that Legal Document Template for the Customer’s own personal use.

The Customer must not:

  • copy, produce, sell or distribute the Legal Document Template to third parties for commercial purposes; and/ or
  • use the Legal Document Templates in any way that infringes the copyright or proprietary interests therein; and/ or
  • remove or obscure any copyright notice, licence notice or other notices contained in Legal Document Template.

The storage service is intended to provide a record of, and not to serve as a repository for, original documents. Plato accepts no liability or responsibility for preservation of the original documents. Plato reserves the right to store an original document in any format, whether digitally or otherwise.

Plato encourages the Legal Plan Member to use the storage services to:

  • retain all the original documents in their own possession;
  • not to store with Plato any original documents; and
  • preserve original documents in a secure and safe location outside of the Plato Web.

Plato can connect you with Indonesia’s best pre-vetted lawyers for your needs and your budget.

a. The Customer

A Customer may submit a quote request by completing a form provided by the Web or the Plato platform. When completing the form, the Customer must provide a sufficiently detailed description of the Customer’s legal requirements and any other relevant information and/ or documents.  Please note that submitting a quote request does not form a lawyer/ client relationship and is not protected by legal-client privilege. Notwithstanding the same, Plato takes every reasonable effort to ensure the privacy of briefs and other personal messengers on our Web, however, Plato cannot guarantee confidentiality.

Upon submission of a quote request, the Customer may receive up to 3 fixed-price quotes from the Legal Professionals (“Quote”).  

In order to make contact and discuss the quote request, the Legal Professionals are provided with your contact details including your name, email and phone number in order to make contact and discuss the quote request. You agree that by submitting a quote request, you consent to these Legal Professionals to contact you. You may receive a call from each Legal Professional that has been given the opportunity to quote.

The quoting Legal Professional will specify the scope of work, time frame, Legal Professional Fees and the name of the advocate responsible in the quote.

The Customer should not rely on any information contained in a quote and should not see it as specific legal advice.

b. Acceptance of the quote

By making payment, the Customer is taken to have accepted the quote.

c. The Legal Professionals

When a Customer submits a quote request, the Customer has made an offer to tender and the Legal Professional may receive an email and a text about the quote request.

The Legal Professional may make an offer within four (4) business hours from receipt of the quote request. However, the Legal Professional acknowledges that the quote submission process will be closed after the first three Legal Professionals have submitted their quotes.

The Legal Professional is required to:

  • provide his/her personal and company details (such as a valid email address, an active Indonesian mobile telephone number and the name of the firm);
  • specify the professional fees (including the applicable tax) and any government or non-government disbursements fees, if any;
  • specify the scope of work;
  • describe in details what is included in the scope of work;
  • specify what types of work are included in the scope (such as phone advice, review, drafting, negotiation, face-to-face meeting or others); and
  • specify the timeframe for job completion. The Legal Professional acknowledges that if no time frame is specified, he/she will complete the work within a reasonable period of time.

Upon completion of the quote, Plato will automatically add its transaction fee to your quoted amount. It is your responsibility as a Legal Professional to notify your client of the transaction fee paid to Plato.

d. Engagement

A client/lawyer relationship is established once initial contact has been made between the Customer and Legal Professional, and where the Legal Professional is required to provide a costs disclosure and/or costs proposal, then the engagement only takes place after the costs proposed has been accepted by the Customer pursuant to the terms and conditions of the agreed costs and disclosure. Plato is not a party to the client/lawyer relationship.

The scope of work is strictly limited to the matter agreed upon in the quote unless the Customer and the Legal Professional have agreed on a new engagement.

e. Completion of the professional services

Upon completion of any professional services:

  • after the work has been completed based on the agreed scope of work, the Legal Professional is required to issue an invoice to Plato stating the quote number, Customer’s name, and the quoted amount; and  
  • the Customer is required to mark the job as “completed”. This action will trigger release of the funds to the Legal Professional; and
  • the Customer will be given the opportunity to Review the Legal Professional.

If a Customer does not mark the job as “complete” but the work has been completed based on the agreed scope of work, the Legal Professional can request for the funds to be released. The Customer must approve to, or reject, the release of the funds within 48 hours of the request being made. If the Customer does not respond to the request within the time specified in this section, the Customer will be deemed to have agreed to the release of the funds.  

Both the Customer and Legal Professional acknowledge that Plato will only release the funds in accordance with the Terms.

For the avoidance of doubt, in case a dispute occurs relating to the professional services being provided under any quote services, the dispute resolution procedures set out in this Terms shall apply.

The Legal Professional acknowledges that Plato makes payment on the 30th calendar day from the date of the invoice or from the date the invoice is required to be paid, whichever come later.

By using the Plato platform, a Legal Professional agrees to allow Plato to act as an agent for the sole purpose of any withholding tax consequences in relation to any legal services and any other services contained in these Terms (“Agency Supplies”).

The Legal Professional agrees that Plato shall make supplies on behalf of a Legal Professional and for the purposes of withholding tax all supplies made through Plato under these Terms will be treated as having being made by Plato and not a Legal Professional.

For the avoidance of doubt this means that Plato will be treated as making Agency Supplies to Customer and the Legal Professional will be treated as making corresponding supplies to Plato. Plato will issue to Customer in Plato’s own name all tax invoices and adjustment notes relating to Agency Supplies. The Legal Professional will not issue to Customer any tax invoices and adjustment notes relating to those Agency Supplies.

f. acknowledgement by Customer and Legal Professional

The Legal Professional understands that it is important to be precise in describing the scope of the work as it will be relied upon by the Customer.

The Legal Professional is required to comply with the applicable professional obligations which apply to them, including providing an engagement letter and disclosure statement where applicable.

The Legal Professional understands and agrees that the quote requests are provided without planning as it occurs because of an immediate need of Customer and that Plato has no obligation to provide any quote requests to the Legal Professional.

The Customer acknowledges that the Legal Professional is not required to perform any works that falls outside the scope of the work provided.

In case any changes to the instructions or if any additional work, the Legal Professional is entitled to charge additional fees and must notify Plato prior to providing a further quote for such additional services.

g. Payments to Plato

Plato does not provide nor charge for legal services. Plato is entitled to charge a transactional fee for each and any job facilitated by Plato in exchange for the introduction services Plato provides to Customer.  If a Customer is either unwilling or unable to make payment via Plato, the Legal Professional agrees to notify Plato of any new payment arrangements.  

h. Satisfaction guarantee

In case a Customer is unsatisfied with the work performed by the Legal Professional through the

Quotes from Pre-Vetted Lawyers for Any Specific Legal Needs services, the Customer must contact Plato at legal@plato.co.id within ten (10) working days from the date the Client receives the such work.

Plato guarantees that it will hear the Customer’s complaint and discuss the Customer’s complaint with the Customer. If required and requested by the Customer, Plato will also attempt to negotiate a resolution with the Legal Professional involved.

If the Customer is still unsatisfied with the outcome, Plato will negotiate with the Customer in good faith, however, Plato’s liability to the Customer will be limited pursuant to section 10(i).

6. Our Online E-Signature Service

Our Online E-Signature Service facilitates the execution of E-Document between the parties to those E-Document. Nothing in this Terms may be construed to make Plato a party to any E-Document processed through Our Online E-Signature Service. Plato makes no representation or warranty regarding the transactions done by E-sign of any E-Documents.

Customer has exclusive control over and responsibility for the content, quality, and format of any E-Document. E-Document is stored by Plato on a system is maintained in an encrypted form, and Plato has no control of or access to their contents.

Certain types of agreements and documents may be excepted from the applicable electronic signature laws and regulations (e.g. in Indonesia, land and purchase agreement shall be made in the form of a notarial deed), or may be subject to specific laws and regulations regarding electronic signatures and electronic records. Plato is not responsible for determining whether any particular E-Document is:

  • subject to an exception to the applicable electronic signature laws and regulations; or
  • whether it can be legally formed by electronic signatures.

Plato is not responsible for determining how long any contracts, documents, or other records are required to be retained or stored under any applicable laws or regulations. 

Plato is not responsible for providing Customer’s E-Document or other documents to third parties.

a. E-Document storage

Based on your type of purchase or subscription plan, Plato will send and store E-Document these types and the terms of the subscription plan. However, Plato may set and enforce limits for reasonable use in order to prevent abusive or unduly burdensome use of Our Online E-Signature Service. Customer may retrieve and store copies of E-Document for storage and may delete E-Document from the System at its own discretion. 

Plato may, at its sole discretion, delete uncompleted E-Document from the System immediately and without notice upon the earlier of expiration of the subscription term. Plato assumes no liability or responsibility for a party’s failure or inability to electronically sign any E-Document within such a period of time.

b. E-Document deletion

Plato may delete an Account and User Content, including without limitation E-Document (whether complete or not), upon the expiration of the subscription term or termination as described in termination sections under this Terms.

c. Retention of transaction data

Plato may retain Transaction Data for as long as it has a business purpose to do so.

7. Subscription Service

A Customer may purchase the subscription services via the link made available to him/ her. Plato has different types of subscription plans, which the Customer can choose to purchase. By clicking “Upgrade” or “Buy now” or “Pay now” and making the relevant payment, the Customer will be the Plato Legal Plan Member and/ or Plato E-Signature Plan Member and/ or Plato Company Secretarial Plan Member or as applicable - depending on the types of subscription plan sold by Plato.

Depending on the type of subscription plan purchased by the Customer, Plato subscription services provide the following benefits:

Plato Legal Plan Member

  • Access to Legal Documents Templates.
  • Secure online storage of Legal Documents Templates.
  • Legal Health Check.

Plato E-Signature Plan Member

  • Access to Our Online E-Signature Service.
  • Secure online storage of the e-signed documents.
  • Legal Health Check.

Plato Company Secretarial Plan Member

  • Access to our Company Secretarial Services.
  • Secure online storage of your company legal documents.
  • Legal Health Check.

a. Reasonable use

Your access to and use of the subscription service is limited to reasonable use. Reasonable use means that the volume of data, frequency of use and concurrency of use does not interfere with another Plato customer’s use of the subscription service. Plato may, at its sole discretion, terminate your right to access and use the subscription service in the event that you breach this reasonable use provision.

b. Restrictions

The Customer may not transfer or assign its subscription or the benefits associated with the subscribed plan(s) to any other Person.

c. Plato’s rights

Plato may, in its sole discretion, accept or refuse to provide its products and/or services to you at any time and for any reason.

Plato reserves the right to change the benefits provided in the subscription plan(s) and to limit the use of the subscription services, at any time, in its sole discretion, with or without notice, including but is not limited to, limiting the number of Legal Professional connections the Customer may receive in a certain period of time.

8. Company Secretarial Services

We provide general services to companies in Indonesia to ensure they meet their compliance obligations (under the applicable Indonesian laws and/ or regulations).

Depending on the type of subscription plan purchased by the Customer, Plato Company Secretarial Services (“Company Secretarial Services”) include Legal Health Check and the following benefits:

Circular Resolutions

  • Preparing circular resolutions of annual general meetings of shareholders;
  • Preparing circular resolutions of annual general meetings of directors;
  • Preparing circular resolutions of annual general meetings of commissioners;
  • (1 time) preparing circular resolutions of extraordinary general meetings of shareholders;
  • (1 time) preparing circular resolutions of extraordinary general meetings of shareholders to change 1 (one) board of director member;
  • (1 time) preparing circular resolutions of extraordinary general meetings of shareholders to change 1 (one) board of commissioner member;
  • (1 time) preparing circular resolutions of extraordinary general meetings of shareholders to do 1 (one) change in the articles of association of the company;

Filings

  • submitting the quarterly/ semi-annual investment reporting (LKPM) of the company (for foreign investment companies) or semi-annual and/ or annual business activity reporting (for foreign representative office);
  • to liaise with the notary in order to incorporate the circular resolutions into the notarial deed and to liaise with the notary in order to make the necessary filing to the Ministry of Law and Human Rights of the Republic of Indonesia (MOLHR), as applicable;
  • to liaise with service provider(s) in order to make the necessary filing for the company’s general corporate licenses, such as: (a) Certificate of Company Domicile (Surat Keterangan Domisili Perusahaan or SKDP); (b) a tax identification number or NPWP; (c) business license certificate (Surat Izin Usaha Perdagangan or SIUP); (d) company registration certificate (Tanda Daftar Perusahaan or TDP); investment license (for foreign investment companies); business license (for foreign investment companies).

Company’s records and registers

  • Preparing and managing share certificates;
  • Preparing and managing share registers of the company.

Plato Company Secretarial Services does not include transfer service to move an entity from the previous provider to us.

Plato Company Secretarial Services does not include the service to conduct an initial check of the information listed at the Indonesia’s business registry for the company.

9. Legal Health Check

Upon signing up, a Member is entitled to a free Legal Health Check. The Legal Health Check is intended to identify legal gaps in the Member’s business. Plato will make recommendations of products and services that the Member may need based on the check result.

The legal health check (“Legal Health Check”) service consists of the following:

  • the Member completing an online questionnaire provided by Plato;
  • after that, Plato software will analyze the information provided;
  • based on that, Plato software will identify any legal gaps in the Member’s business and make recommendations for the Member.

The recommendations and/ or analysis provided by the Legal Health Check software are for informational purposes only. The recommendations and/ or analysis provided by the Legal Health Check software should not be considered as legal advice. Plato encourages the Customer to seek independent legal advice from a Legal Professional prior to carrying out any recommendations and/ or suggestions generated by an automated software.

Plato is in not responsible or liable for the suggestions and/ or recommendations generated by an automated software.

10. General

a. Review

As part of the services, the Customer will be given the opportunity to rate and review the Legal Professional to assist other Customer to assess whether the Legal Professional is a person who they might want to engage (“Review”). The ratings and reviews might be listed on the respective Legal Professional profile.

The Customer is solely responsible for the content of any Reviews he/she provides. The Customer agree to ensure that any Reviews he/ she submit are in accordance with these Terms and the Customer will indemnify us for any breach of this Review section.

The Customer confirm that any Reviews he/ she submit does not contain any unlawful or inappropriate content, including but not limited to content that, in our sole discretion is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, sexually explicit and/ or pornographic, discriminatory, vulgar, profane, obscene, libellous, hate speech, violent or inciting violence, or otherwise objectionable. To the extent that all or any part of a Review contains potentially unlawful or inappropriate content, we may at our absolute discretion, delete it entirely or remove all or any part of a Review. We are not under any obligations to notify the Customer of this decision. By providing a Review, the Customer confirm that: (a) the Review is your independent, honest, and genuine opinion, (b) you have no personal or commercial relationship with the Legal Professional being reviewed, and (c) you have not been offered any incentive to write the Review. Any Review you provide will be viewable by users of Plato. We reserve the right without notice to edit or delete your Review where we have reason to believe it breaches any of these Terms, or take such steps as necessary to protect us or others, or if we are required to do so by laws or any appropriate authority.

The Customer may rate the Legal Professionals out of five stars. The rating for a Legal Professional will then be calculated as an aggregate of all ratings provided by the Customer (“Rating System”).

These reviews shall not be considered as a guarantee, warranty, or prediction regarding the outcome of any future legal matter. Plato will have no responsibility or liability of any kind for any contents or legal advice you encounter on or through the Web, and any use or reliance on the content or legal advice is solely at the Customer’s own risk.

Plato facilitates the Rating System and is not responsible for any Review listed on the Legal Professional profile.

If a Legal Professional has a complaint in relation to a Review made by a Customer, the Legal Professional must contact us at legal@plato.co.id and identify which Review the Legal Professional wishes to make a complaint about and provide Plato with evidence why the Legal Professional believes that the Review is untrue or should be changed, altered or removed.

Upon receipt of the complaint from the Legal Professional, Plato may, at is absolute discretion, change, alter or remove the Review. However, if Plato does not change, alter or remove the Review as requested by the Legal Professional, under no circumstances will Plato be deemed to have published the Review and the Legal Professional acknowledges that the Review is consider as User Content and Plato’s liability is limited in accordance with sections in relation to this User Content.

b. Payment

Non-subscription services

  • The Customer agrees to timely pay Plato all fees associated with the Customer’s purchase(s).
  • The Customer must make payment for any non-subscription services prior to the commencement of the services.
  • The non-subscription services will only commence once payment is confirmed by Plato.  
  • Plato reserve the rights to change its fee or alter the features and options in a particular service without prior notice.
  • Plato may increase or reduce its fees for any services at anytime.
  • Plato has no obligation to give the Customer a written notice of the new fees.

Subscription services

  1. Subscription fees
    1. The Customer will be charged in accordance with the applicable billing terms at the time of the Client’s initial purchase, unless the Client is notified of a fee adjustment.
    2. For any subscriptions plans the Customer purchases that is charged in full upon purchase, the Customer agrees that for each renewal term for such plan, the amount due for the next term will be due and immediately payable in full as at the first day of that renewed term.
    3. For each subscriptions plan, the Customer’s charge remains for each term even if the Customer does not access the Web during that term nor use the subscription plan benefits. The Customer will be responsible for any subscription fees until the Customer cancels the subscription or it is otherwise terminated.
  2. Free Trial and special offers
    1. Plato can offer certain Customer certain trial or other promotional offers, which are subject to these Terms except as otherwise stated in the promotional offers.
    2. If you register for a free trial, promotional offer or other type of limited offer for use of Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services (“Free Trial”), you may be presented with additional terms and conditions when registering for a Free Trial, and any such additional terms and conditions are incorporated into these Terms and are legally binding. This Free Trial and special offers section supersedes and apply notwithstanding any conflicting provisions with regard to access and use of a Free Trial.
    3. Plato reserves the right to reduce the term of a trial period or to end it altogether without prior any notices. 
    4. Any data that a Customer enters into the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services and any configurations made by or for a Customer, during the free trial will be permanently lost at the end of the trial period unless the Customer: (1) purchases Plato subscription plan that is equivalent to or greater than those covered by the trial; or (2) exports such data before the end of the trial period.
    5. Notwithstanding any other provision of these Terms, including without limitation the warranties sections made by Plato under these Terms or any service-specific terms and conditions applicable to a particular Plato service, during a Free Trial the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services are provided “AS IS” and “as available” without any warranty that may be set forth in these Terms, and PLATO DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.
    6. At the completion of a trial membership period, unless the Customer chooses to cancel by emailing sales@plato.co.id and calling us at +62 21 29887964 regarding such cancellation during business hours, your plan subscription will renew automatically and the Customer’ credit card will be charged to begin your initial term.
    7. At the completion of a promotional membership period, unless the Customer chooses to cancel by emailing sales@plato.co.id and calling us at +62 21 29887964 regarding such cancellation during business hours, your plan subscription will renew automatically to the full price (not discounted) and the Customer’ credit card will be charged to begin your initial term.
  3. Billing
    1. The Customer agrees to timely pay Plato all fees associated with the Customer’s subscription plan(s).
    2. When you purchase a subscription plan, you must provide a valid, accurate and complete credit card information, that you are authorized to use.
    3. By completing registration for a subscription plan, customer authorizes Plato or its agent to charge its payment method on a recurring (for example: on monthly or yearly) basis (“Authorization”) for: (i) the applicable subscription plan charges; (ii) any and all applicable taxes; and (iii) any other charges incurred in connection with customer’s use of any Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services. The Authorization continues through the applicable subscription term and any renewal term until Customer cancel the plan subscription.   
    4. If the Customer has purchased an automatic renewing plan from Plato, the Customer’s plan subscription will renew automatically at the end of the initial term (“Billing Date”) and at the end of each term thereafter unless and until the Customer provide a written notice to terminate the plan subscription pursuant to the Terms. If the Customer does not provide us with such notice, the Customer’s credit card will be charged for the renewal term of the plan subscription on the Customer’s Billing Date.   
    5. If the Customer’s purchase date is on the 28th through 31st day of any month, the Customer’s Billing Date for renewals in months with fewer days will fall on the last day of the month. Plato may adjust the Customer’s Billing Date in subsequent renewal periods without notice. Unless otherwise notified in advance by Plato pursuant to the Terms, the renewal charge will be equal to the original purchase price for the subscription plan.  
    6. The Customer must promptly notify us of any change in its invoicing address and must update its Account with any changes related to its payment method.
    7. If Plato does not receive payment from Customer’s payment method, Customer agrees to pay all amounts due upon demand. Any amount not paid when due will be subject to penalty charges in the amount of 1.5% of the unpaid balance per month or the highest rate permitted by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. Customer will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by Plato to collect any amount unpaid when due. Amounts due to Plato may not be withheld or offset by Customer for any reasons against amounts due or asserted to be due from Plato.
  4. Fee adjustments
    1. Plato reserve the rights to change its fee or alter the features and options in a particular plan subscription without prior notice.
    2. Plato may increase or reduce its fees for any plan subscriptions at anytime.
    3. Any increase in subscription fees will become effective on the first day of a renewal term.
    4. Any reductions in subscription fees will become effective on the first day of the next renewal term.  
    5. Plato has no obligation to give the Customer a written notice of the new fees.
    6. If Customer does not cancel the plan subscription within 2 working days from the first day of the next renewal term Customer shall be deemed to have accepted the updated fee for that renewal term and any subsequent renewal terms (unless the fees are increased in the same manner for a subsequent renewal term).

Invoices

Plato may provide a tax invoice in a format we choose, which may change from time to time, to the Customer’s registered email upon payment for the Services and/ or Legal Related Services and/ or any of its associated products and/or services. The provision of such tax invoice does not in any way mean that Plato is providing legal advice to you or acting as a provider of legal advice.

Plato reserves the right to correct any errors or mistakes that it identifies even if it has already issued an invoice or received payment. Customer agrees to notify us about any billing problems or discrepancies within fourteen (14) working days after they first appear on the Customer’s invoice. If the Customer does not bring such problems/discrepancies to our attention within fourteen (14) working days, it agrees to waive its right to dispute such problems or discrepancies.

Unless otherwise stated, all amounts, including out of pocket expenses, expressed and described on or in connection with these Terms, are in Indonesian Rupiah (IDR) or United States Dollar (USD), and are tax exclusive.

Tax responsibility

All payments required by these Terms are stated exclusive of all taxes, duties, levies, imposts, excluding taxes based on Plato’s net income (collectively, “Taxes”). Taxes shall not be deducted from the payments to Plato, except as required by law, in which case Customer shall increase the amount payable as necessary so that after making all required deductions and withholdings, Plato receives and retains (free from any tax liability) an amount equal to the amount it would have received had no such deductions or withholdings been made. Customer hereby confirms that Plato can rely on the name and address set forth in its registration for an Account and/ or a subscription plan as being the place of supply for sales tax purposes. Plato’s and Customer’s obligations under this tax responsibility section shall survive the termination or expiration of these Terms.

c. Promotional codes

Plato may, in its sole discretion, create any promotional codes. Promotional codes may not be duplicated, sold or transferred in any way, or made available to anyone but its intended recipient. Plato can, at its sole discretion, redeem or refuse promotional codes at anytime, for any reason.

d. Refund/ cancellation

No Refund

The Customer’s subscription payments are non-refundable except as expressly provided in these Terms. Charges for the pre-paid subscription plans will be billed to the Customer in advance.

Refund

  1. If a Customer is unsatisfied with the Services or Legal Related Services or any of its associated products and/or services the Client has purchased “per-use”, the Customer may notify Plato within ten (10) working days of purchase and Plato will attempt to resolve the Customer’s concerns. Plato, at its sole discretion, may provide a refund of the fee to you.
  2. Notwithstanding part (i) of this refund section, if the Customer terminates an engagement prior to the work being completed, the Customer will be required to pay for the professional fees and charges for work done, and for expenses and disbursements incurred, up to the date of termination, and any transaction fees charged by Plato.

e. User Content

User Content” means any and all information, data and content that a Customer, Legal Professional, or visitor of the Web, submits to or uses with the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services by the Web or email.

Plato does not claim ownership of your User Content. Plato makes no guarantees about the User Content. Plato does not endorse or accept any responsibility for the User Content.

You shall be responsible for any User Contents that you provide or use in Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services. You assume all risks associated with the use of your User Content, including any reliance on its accuracy or completeness. You represent and warrant that your User Content does not violate any third party licenses.

The Customer represent and warrants that its collection and use of any personal information or data or content provided while using the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services complies with all applicable data protection laws, rules, and regulations. Customer acknowledge that Plato may process such personal information, data and content in accordance with the Plato Privacy Policy and these Terms.

By submitting a content onto the Plato Web or by email, you expressly grant Plato and its successors an irrevocable, nonexclusive, transferrable, sublicensable, perpetual, royalty-free, worldwide license to broadcast, republish, upload to a third party, transmit, post, distribute, publicly display, and otherwise use and exploit your de-identifiable User Content. This license does not grant Plato the right to on sell User Content. You hereby irrevocably waive any claims and assertions of moral rights with respect to your User Content.

Plato reserves the right to review, remove or amend any User Content with no legal obligation to do so.

You are solely responsible for determining the suitability of the Plato Services and/ or Legal Related Services and/ or any of its associated products and/or services for your business or organization and complying with any regulations, laws, or conventions applicable to the User Content you provide, and your use of the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services.

f. Web content

You may not publish, resell or sub-licence information on the Web. Plato makes no guarantees, representations or warranties about the accuracy or legal correctness of any of the information on the Web.

g. Customer warranties

The Customer hereby represents and warrants to Plato that:

  1. any information it submits to Plato is true, accurate, and correct;
  2. it has all the required rights and authority to use the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services under these Terms and to grant all applicable rights hereunder;
  3. it will not attempt to gain unauthorized access to the System or the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services, other accounts, computer systems, or networks under the control or responsibility of Plato through hacking, cracking, password mining, or any other unauthorized means;
  4. it is responsible for all use of the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services associated with its Account;
  5. it is solely responsible for maintaining the confidentiality of its Account names and password(s);
  6. it agrees to immediately notify Plato of any unauthorized use of Customer’s Account or its associated email address or telephone phone number of which it becomes aware;
  7. it agrees that Plato will not be liable for any losses incurred as a result of a third party's use of its Account, regardless of whether such use is with or without its knowledge and consent;
  8. it will use the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services for lawful purposes only and subject to these Terms;
  9. it grants Plato the right to examine the books, accounts and records of the Customer, all at such reasonable times as may be requested by Plato to ascertain whether the Customer or the Legal Professional are in breach of section h (Legal Professional warranties) part (ix); and/ or (x); and/ or (xi) and it agrees to deliver up a copy of the Legal Professional’s engagement letter and disclosure statement within 7 working days from Plato’s written request in relation to these matters; and
  10. it acknowledges and agrees that this section h (Legal Professional warranties) part (ix); (x); (xi) is fair and reasonable under the circumstances and these restraints are reasonably necessary to protect Plato’s business interests as it has expended significant resources in advertising, marketing and staffing to make its Services and/ or Legal Related Services and/ or any of its associated products and/or services possible.

h. Legal Professional warranties

The Legal Professional hereby represents and warrants to Plato that:

  1. any information it submits to Plato is true, accurate, and correct;
  2. it has all the required rights and authority to use the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services under these Terms and to grant all applicable rights hereunder;
  3. it will not attempt to gain unauthorized access to the System or the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services, other accounts, computer systems, or networks under the control or responsibility of Plato through hacking, cracking, password mining, or any other unauthorized means;
  4. it is responsible for all use of the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services associated with its Account;
  5. it is solely responsible for maintaining the confidentiality of its Account names and password(s);
  6. it agrees to immediately notify Plato of any unauthorized use of Customer’s Account or its associated email address or telephone phone number of which it becomes aware;
  7. it agrees that Plato will not be liable for any losses incurred as a result of a third party's use of its Account, regardless of whether such use is with or without its knowledge and consent;
  8. it will use the Plato Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services for lawful purposes only and subject to these Terms;
  9. in the event a Customer (including his/her/its employees, agents, representatives, related entities or associated entity) contacts a Legal Professional for the engagement of further legal services outside the Plato Web, the Legal Professional must during the period of 12 months after the first time being introduced to the Customer by Plato, direct with the Customer to engage the Legal Professional via the Plato or the Web, as the case maybe. Plato will remove a Legal Professional if they are not directing the Customer back to Plato or the Web, as the case maybe. In the event the Legal Professional retains the Customer outside Plato or the Web, as the case maybe, the Legal Professional acknowledges and agrees that the Legal Professional is liable to Plato for the equivalent of 10% (minus disbursements) of all services rendered by the Legal Professional to the Customer during the above mentioned 12 months period;
  10. in case the Legal Professional has agreed to offer his/her services on a No Win, No Fee basis or deferred payment arrangement, the Customer and the Legal Professional grant a charge in favour of Plato over any settlement sums or judgment amount with respect to any legal proceedings for which the Legal Professional acts for the Customer;
  11. for the avoidance of doubt, any the Legal Professional must use Plato or the Web, as the case maybe, and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services as their exclusive method to provide professional services to the Customer unless Plato agrees otherwise in writing;
  12. it grants Plato the right to examine the books, accounts and records of the Legal Professional, all at such reasonable times as may be requested by Plato to ascertain whether the Customer or the Legal Professional are in breach of this section h (Legal Professional warranties) part (ix); and/ or (x); and/ or (xi) and it agrees to deliver up a copy of the Legal Professional’s engagement letter and disclosure statement within 7 working days from Plato’s written request in relation to these matters; and
  13. it acknowledges and agrees that this section h (Legal Professional warranties) part (ix); (x); (xi) is fair and reasonable under the circumstances and these restraints are reasonably necessary to protect Plato’s business interests as it has expended significant resources in advertising, marketing and staffing to make its Services and/ or Legal Related Services and/ or any of its associated products and/or services possible.

i. Warranties and disclaimers

Everything in relation to the Web and/ or the Services and/ or Legal Related Services and/ or any of its associated products and/or services are provided to you “as is” and “as available” without warranty or condition of any kind. Your use of Plato, the Web and/ or the Services and/ or Legal Related Services and/ or any of its associated products and/or services is at your own risk.

None of Plato and its respective affiliates, directors, officers, employees, members, shareholders, agents, subsidiaries, contributors, third party content providers or licensors of Plato make any express or implied representation or warranty about its Content or any products or Services or Legal Related Services or any of its associated products or services (including the products or services of Plato) referred to on the Web. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

  1. any failure of performance, error, inaccuracies of content, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, bugs, computer virus, trojan horses or other harmful component, loss of your data or content, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorized access to or use of our Services or Legal Related Services or any of its associated products or services or records and/or any and all personal information and/or financial information stored therein;
  2. the accuracy, suitability or currency of any information on the Web, Service, Legal Related Services, any of its associated products and/or services or any of its Content related products (including third party material and advertisements on the Web);
  3. costs incurred as a result of you using the Web, Services, Legal Related Services, any of its associated products and/or services or any of the products of Plato;
  4. the Content or operation in respect to links which are provided for your convenience; or
  5. any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

Plato Group do not warrant, endorse, guarantee, or assume responsibility for any products or services advertised or offered by a third party through the Web, and Plato Group will not be a party to or in any way be responsible for monitoring any transaction between you and third party providers of products or services. You are solely responsible for all of your communications and interactions with other persons with whom you communicate or interact as a result of your use of the Web.

If you are not a Consumer, you agree that Plato has no direct or indirect liability (including in negligence) to you in any way related to your use of Plato.

If you are a Consumer, Plato limits all its direct and indirect liability (including in negligence) to the Consumer.

Where there is a breach of the Consumer guarantees, then to the maximum extent permitted by law, Plato’s liability to you is limited at its option to:

  1. in the case of goods, replacement or repair of the goods or payment of the cost of replacing or repairing the goods; and
  2. in the case of services, resupply of the services or payment of the cost of re-supplying the services.

Subject to this section i (Warranties and disclaimers), and to the extent permitted by the law:

  1. we exclude all representations, warranties or guarantees, whether express or implied, by statute, trade or otherwise; and
  2. we will not be liable for any liabilities, claims, costs and expenses (including legal costs), damage or injury or any special, direct, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services and/ or Legal Related Services and/ or any of its associated products and/or services or these Terms (including as a result of not being able to use the Services and/ or Legal Related Services and/ or any of its associated products and/or services or the late supply of the Services and/ or Legal Related Services and/ or any of its associated products and/or services).

j. Limitation of liability

Plato’s total liability arising out of or in connection with the Services and/ or Legal Related Services and/ or any of its associated products and/or services or these Terms, however arising, including under contract, tort (including negligence), in equity, will not exceed:

  1. the most recent fee paid by you to Plato for the purchase of the Services or Legal Related Services or any of its associated products or services under these Terms; or
  2. where you have not paid the fee, then the total liability of Plato is the resupply of the Services or Legal Related Services or any of its associated products or services to you, which shall be capped at a maximum amount of IDR 500,000.00.

THE EXISTENCE OF MORE THAN ONE CLAIM SHALL NOT ENLARGE THIS LIMIT.

You expressly understand and agree that Plato, its affiliates, shareholders, directors, employees, agents, contributors, third party content providers and licensors shall not liable to you for any loss or damage, or for any direct, indirect, incidental, special, consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

Plato is not responsible or liable in any manner for any user content or other content posted on the Web or in connection with the Services and/ or Legal Related Services and/ or any of its associated products and/or services, whether posted by the Customer or by the Legal Professional or by any other third parties.

Plato does not control and is not responsible for the behaviours and actions of its Members, their comments, posts or information that they upload. Plato is not responsible for any offensive, inappropriate, obscene or unlawful content or actions that you may encounter on the Web or in connection with your use of the Services and/ or any of its associated products and/or services.

Plato is not a law firm, is not engaging in legal practice and does not offer any legal services. Nothing provided by Plato is legal advice and you cannot rely on it. You should always consult a Legal Professional to get certainty of your legal rights and obligations.

Any use of the Web and/ or Services and/ or any of its associated products and/or services is not intended to, and does not, create a lawyer-client relationship. Any communication via Plato may not be held confidential and are not bound by legal privilege. Plato is not liable for the actions or omissions of any Legal Professionals performing services to you.

Plato is not a lawyer or legal professional referral service. Plato does not select or endorse any individual legal professional. Plato uses commercially reasonable efforts to verify that the Legal Professionals have valid practising certificates, it does not make any warranty, guarantee, or representation as to the legal ability, competence, quality or qualifications of any Legal Professionals. Plato encourages you to make all necessary enquiries and satisfy yourself as to whether the Legal Professional meets your requirements and objectives.

You understand that we are not a party to and will not have any liability with respect to your work or engagement with the Legal Professionals. Any claims you have arising out of the legal advice or services obtained from a Legal Professional is to be brought against the Legal Professional not Plato and you indemnify Plato from all claims, suits, demands and legal actions arising from any and all disputes between a Customer and a Legal Professional.

Plato will have no liability for any failure or delay due to matters beyond our reasonable control.

k. Indemnification obligations

You agree to defend, indemnify, and hold Plato,

our affiliates, successors, assigns, officers, directors, employees, suppliers, sublicensees, consultants, and agents harmless from and against any and all claims, liabilities, damages, losses, settlements, costs and expenses (including, without limitation to lawyers’ fees, court costs and costs related to executing the relevant court decision) which arise out of or relate to your use of the Web and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services, including but is not limited to:

  1. your access to and use of the Web and/ or and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services;
  2. any misuse of the Web and/ or and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services by you, including and without limitation, any dishonest, inaccurate, incomplete, fraudulent, negligent, wrongful, unlawful, or criminal act or omission by you;
  3. your breach of the Terms;
  4. infringement of any intellectual property or other right of any person or entity by you;
  5. the nature and content of all User Content processed by the Plato, the Web and/ or and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services;
  6. the use of any intellectual property created in respect of the Services and/ or Legal Related Services and/ or any of its associated products and/or services not contemplated by the Terms or as a consequence of a breach of the Terms;
  7. any act or omission (including negligent acts or omissions) of the Legal Professional in the performance or purported performance of any Services and/ or Legal Related Services and/ or any of its associated products and/or services;
  8. any activity which you engage on or through Plato and/ or the Web and/ or and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services; or
  9. any products or services purchased or obtained by you in connection with the Web and/ or and/or Services and/ or Legal Related Services and/ or any of its associated products and/or services.

For the avoidance of doubt, these indemnification obligations will survive termination of the Terms.

l. Confidentiality

Confidential Information” means any technical, business, or other nature document or information contained or created, received or obtained by the Customer from or on behalf of the Legal Professional, Plato or any other party in respect of any consultations. In relation to Our Online E-Signature Service, it also includes the Customer information, whether it is a technical, business, or other nature, that is contained in E-Document. In relation to Plato, it also includes all non-public information in relation to Plato’s business (including, without limitation, our pricing information, the identity of specific Legal Professionals, and any contents marked as confidential) is consider as Confidential Information. The term “Confidential Information” does not include any information that:

  • is or becomes part of the public domain other than by wrongful act or breach of this Terms by Plato;
  • is developed by Plato independent of any Confidential Information;
  • is received by Plato from a party to these Terms without a known breach, after due inquiry, of an obligation of confidentiality; or  
  • is already known to Plato at the time of its disclosure without any obligation of confidentiality.  

All information provided to Plato that is not Confidential Information will be treated in accordance with the Plato Privacy Policy.

After registration, Plato will:

  • use the Confidential Information only for purposes that are within the scope of these Terms; (b) not otherwise disclose such Confidential Information to a third party, except on a need-to-know basis to its attorneys, auditors, consultants and service providers who are under confidentiality obligations at least as restrictive as those contained herein; and
  • protect such Confidential Information from unauthorized use and disclosure with reasonable measures. Notwithstanding the foregoing, Customer expressly authorizes Plato to use and process User Content as described in Plato Privacy Policy, which provides for, but is not limited to, delivering E-Document and sharing Transaction Data with individuals that are authorized to view, approve or sign E-Document created by Customer.

Notwithstanding any other provision of these Terms, Plato acknowledges that, all Confidential Information it receives from Customer, including all copies thereof, is proprietary to and exclusively owned by the Customer. Nothing in these Terms grants Plato any rights, titles or interests in or to any of the Customer’s Confidential Information. 

We may access, preserve, or share any of your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.

If Plato is required by law to disclose Confidential Information, Plato will give prompt written notice to the Customer before making the disclosure, unless prohibited from doing so by the legal or administrative process, and assist the Customer to obtain where reasonably available an order protecting the Confidential Information from public disclosure.

By accepting the Terms, you acknowledge and agree that you will not, during the course of the engagement or thereafter, use, disclose, solicit, or misappropriate any Confidential Information, trade secrets, or other proprietary information that belongs to any third-party, except with the prior written consent of that party or as required by law.

m. Third party website

We work with number of partners and affiliates whose websites are linked with Plato and are controlled by parties other than Plato (each a “Third Party Website”).

Plato is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Website, any websites accessed from a Third Party Website or any changes or updates to such sites.

Plato makes no guarantees about the content or quality of the products or services provided by such sites. If you have purchased a package that includes any Third Party Services, the third party may contact you by email and/or phone with instructions on how to access your benefits and to keep you informed of their services. You may be required to accept additional terms located on the Third Party Website.

Certain services made available on the Plato Web are delivered by third parties. By using any product, service, or functionality originating from the Plato Web, you are allowing Plato to share information with any third party with whom Plato has a contractual relationship in these regards: any information necessary to facilitate its provisions of products and/ or services and/ or functionality to you.

n. Ownership

The Web, Services, Legal Related Services, and any of its associated products and services contains materials that are proprietary and are protected by copyright laws, international treaty provisions, trademarks, service marks, and other intellectual property laws and treaties. Unless otherwise indicated, all rights in the content and compilation of the Webs (including but not limited to text, graphics, logos, photos, button icons, video images, audio, Web code, scripts, design elements and interactive features) (“Content”) are owned or controlled for these purposes, and are reserved by Plato or its contributors.

Plato retains all rights, title and interest (including copyrights, patents and trademarks) in and to the Web, Services, Legal Related Services, and any of its associated products and services and all related content therein. Unless otherwise indicated, the Terms do not transfer to you any Plato’s or third party’s right, title, and interest in copyrights, patents and trademarks.

You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained on the Web. You acknowledge that the Web contains original works that have been developed, compiled, prepared, revised, selected, and arranged by Plato and others through the application of methods and standards of judgment developed and applied through substantial time, effort, and money and constitutes valuable intellectual property of Plato and such others.

All present and future rights in and to trade secrets, patents, designs, copyrights, trademarks, database rights, service marks, know-how, and other intellectual property or other proprietary rights of any type, documentation, any improvements, design contributions, or derivative works thereto, and any knowledge or processed related thereto, including rights in and to all applications and registrations relating to the Web shall, (between you and Plato), at all times be and remain the sole and exclusive property of Plato.

You may not, without the prior written permission of Plato and/ or any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Web which are freely available for reuse or are in the public domain.

The trademarks, logos, taglines and service marks displayed on the Web (collectively, “Trademarks”) are registered and unregistered Trademarks of Plato and others.

The Trademarks may not generally be used in any advertising or publicity, or otherwise to indicate Plato's sponsorship of or affiliation with any product, service, event or organization without Plato's prior express written permission. Plato acknowledges the Trademarks of other organizations for their respective products or services mentioned on the Web. Any rights not expressly granted in these Terms are reserved by Plato. Other than as provided in these Terms, your use of the Trademarks, or any other Plato content, is strictly prohibited.

Software is available for downloading through the Web or third party websites or applications (“Software”) is the copyrighted work of Plato and third party providers. Use of the Software is governed by these Terms. Unauthorized reproduction or distribution of the Software is expressly prohibited by law, and may result in civil and criminal penalties.

You acknowledge and agree that Plato may use your logo, brand or other trademarks (the “Your Trademarks”) for Plato’s marketing efforts. You grant to Plato a non-exclusive, non-transferable, royalty free right to use Your Trademarks. If you do not wish that Your Trademarks be used, you may request for a removal of Your Trademarks from Plato’s marketing materials by contacting Plato at   legal@plato.co.id to communicate such request. Upon receipt of the request, Plato will use reasonable effort to remove Your Trademarks from any future marketing material which is published 30 working days from the date of the request received.

o. Termination

A Web visitor can terminate its use of the Web at any time by ceasing further use of the Web. Plato may terminate your use of the Web and deny you access to the Web in our sole discretion for any reason or no reason, including for violation of these Terms.

Termination of the Services and/ or Legal Related Services and/ or any of its associated products and/or services other than subscription services:

  1. Either you or us may terminate the Terms or close the Member Account at any time for any reason by email.
  2. If you want to terminate the Terms, you may do so by:
    1. providing Plato with fourteen (14) working days’ notice of your intention to terminate; and
    2. closing your accounts for all of the Services and/ or any of its associated products and/or services that you use, where Plato has made this option available to you.

Plato may, at any time, for any reasons, terminate your access to all or any part of the Web or Services and/ or Legal Related Services and/ or any of its associated products and/or services, with or without notice.

Termination by Customer will be effective upon receipt of the notice of your intention to terminate by Plato.

Termination of the subscription services by Plato

If payment is not made on the Billing Date, you will have until the one (1) month of your Billing Date to correct the credit card information on file and post a payment to your account. If after the expiration of this grace period you have not made any payments on your plan subscription, your non-payment may result in downgrade or suspension of service and subsequent termination of your plan subscription.

Your right to use a plan subscription is subject to any limits established by Plato or by your credit card issuer. If payment cannot be charged to your credit card or your charge is returned for any reason, including through a chargeback, Plato reserves the right, in its sole and absolute discretion, to downgrade, suspend or terminate your access and account, thereby terminating these Terms and all obligations of Plato hereunder. If a charge made to your credit card is declined, Plato may make up to five (5) attempts to bill that card over a thirty (30) calendar day period.

If you wish to reactivate your account after such termination, there will be no setup or reactivation fees; provided, however, accounts terminated for non-payment will be reactivated only on receipt of the full amount past due and a written request to reinstate the account. When an expired account is reactivated, the new term begins on the date of reactivation.

Termination of the subscription services by plan Member

You will have the right to cancel or downgrade your plan subscription by by emailing sales@plato.co.id and calling us at +62 21 29887964 regarding such cancellation during business hours. After such cancellation, your plan will remain active until the end of the applicable period.

Downgrading does not affect your ability to access the documents you created via Plato. However, if you violate any of Plato’s Terms, Plato reserves the right to terminate your membership immediately.

Termination of your relationship with Plato Service and/ or Legal Related Service and/ or any of its associated product and/or service does not affect your relationship with any Legal Professionals you have retained through the Plato. All legal, contractual, and ethical duties, obligations and responsibilities survive termination of the Plato relationship.

All provisions of the Terms which by their nature should survive termination will survive termination, including, without limitation, confidentiality, non-solicitation, disclaimer, limitation of liability and indemnity.

When the Terms come to an end, all of the legal rights, obligations and liabilities that the Customers, the Legal Professional and/or Plato have benefited from, been subject to (or which have accrued over time while the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

p. Dispute resolution and jurisdiction

Where there is a dispute between the Customer and the Legal Professional, Plato will not release the funds until the dispute is resolved or there is an award requesting the funds to be released.

  1. If a dispute arises between the Customer and the Legal Professional, the Customer and the Legal Professional agree to deal with the disputes pursuant to the dispute resolution procedures specified in the engagement letter (if applicable).
  2. In case there is no engagement letter between the Legal Professional and the Customer or whether the dispute falls outside the terms and conditions of the engagement letter, or where a Legal Professional or Customer has a dispute with Plato, then you agree to comply with the following:  
    1. Most disputes can be resolved without resort to arbitration. If you have any dispute with us, you agree that before taking any formal action, you will contact us at legal@plato.co.id, and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an Account).
    2. Good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.
    3. Either party may not commence any legal proceedings in relation to the dispute, unless the following clauses have been complied with.
    4. Any and all disputes, controversies or conflicts arising from or in relation to this Terms, including disputes on its validity, conclusion, binding effect, breach, amendment, expiration and termination (collectively, "Disputes"), shall, as far as possible, be settled amicably by the Parties.
    5. A party claiming a Dispute must give written notice to the other party detailing the nature of the Dispute, the desired outcome and the action required to settle the Dispute (“Notice“).
    6. On receipt of the Notice by the other party, the parties to the Terms (“Parties“) must within twenty (20) working days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree.
    7. If for any reason whatsoever, thirty (30) working days after the date of the Notice, the Dispute has not been settled amicably, then the Parties agree that such Dispute shall be finally settled through arbitration.
    8. The arbitration shall be conducted in Singapore and in accordance with the rules and procedures of Singapore International Arbitration Centre and each Party unconditionally and irrevocably submits itself to the exclusive jurisdiction of such arbitral forum. The number of arbitrators shall be 1 (one) and the arbitration shall be conducted in English.
    9. The award made and granted by the arbitration tribunal shall be final, binding and incontestable and may be used as a basis for judgment thereon in Indonesia or elsewhere.  The arbitration tribunal will be entitled in its decision to make a determination as to the payment of costs and expenses of the arbitration tribunal, administrative costs of the arbitration, legal fees incurred by the Parties and all other costs and expenses necessarily incurred in order to properly settle the relevant Dispute. The Parties agree to cooperate with all efforts to ensure that such award is enforced.
    10. During the period of submission to arbitration and thereafter until the granting of the arbitral award, the Parties shall, except in the event of expiration or termination of the Terms, continue to perform all their respective obligations under these Terms without prejudice to a final adjustment in accordance with such award.
    11. You are responsible for your own attorneys' fees unless the arbitration rules and/or applicable law provide otherwise.

For the avoidance of doubt, in case a dispute occurs relating to the professional services being provided under any quote services, if the Dispute is resolved either through section p(i) or section 10(p)(ii), the Customer must release the funds by clicking “Release funds” from within the Customer’s account (in case this option is made available to the Customer or as applicable).  

This mandatory arbitration, section shall survive any termination of your use of the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services.

You agree that any cause of action related to or arising out of your relationship with Plato and/ or the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services must commence within six months after the cause of action accrues. Otherwise, such cause of action is permanently forbidden.

q. Notice

Except as otherwise provided herein, all notices and other communications to you hereunder shall be in writing or displayed electronically. Notices to you shall be deemed to have been properly given on the date posted, if posted; on the date first made available, if displayed in the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services; or on the date received, if delivered in any other manner. Notices to us should be sent to our address.

r. Relationship

At all times, these Terms are not intended to create a a partnership, joint venture, agency or employment relationship with either the Customer or the Legal Professional. At all times, the Customer or the Legal Professional and Plato are independent contractors, and are not the agents or representatives of the other. Non-parties to these Terms do not benefit from and cannot enforce these Terms. There are no third-party beneficiaries to these Terms. You must not represent to anyone that you are an agent of Plato or is otherwise authorized to bind Plato in any way without Plato’s prior written authorization.

s. Language

The Parties fully understand and acknowledge (i) the existence of the Law of the Republic of Indonesia No. 24 of 2009 regarding National Flag, Language, Coat of Arms, and Anthem ("Law 24/2009"), which requires any agreement involving an Indonesian party to be executed in Indonesian language and (ii) the need of a Government Regulation as the implementing regulation of Law No. 24/2009.  Therefore, the Parties agree that the These Terms is made in English language only, pending the issuance of the Government Regulation as the implementing regulation of Law No. 24/2009, shall not be deemed as a bad faith intention of the Parties not to comply with Law No. 24/2009.  No later than 30 working days, after (i) the interpretation of Law No. 24/2009 concerning the foregoing becomes clear, (ii) the issuance of a Government Regulation, or (iii) any governmental authority or institution issues a regulation, policy, instruction or otherwise, which requires an Indonesian language version of these Terms to be made, the Parties agree to do so, which such Indonesian language version shall be deemed effective as of the date of These Terms as if it was executed on the date hereof.

In the event any inconsistency between the English language texts and the Indonesian language text or should there be any dispute on the meaning or interpretation of certain provisions, the Parties hereby agree that English language text will prevail. The existence of the Indonesian language version of these Terms is not intended to, and does not, increase or multiply the rights or obligations of a party, and such rights and obligations shall be as specified in the English version only. Each party acknowledges that it has read these Terms and understands its contents in English and these Terms has been entered into freely and without duress.

Any Party will not cite or invoke Law No. 24/2009 or any regulation issued thereunder or claim the fact that these Terms was made in the English language only to (i) defend its non-performance or breach of its obligations under these Terms, or (ii) allege that these Terms is against public policy or otherwise does not constitute its legal, valid and binding obligation, enforceable against it in accordance with its terms; and no claim shall be brought against the other Party on the basis of non-compliance with Law No. 24/2009.

t. Governing law

These Terms and the performance hereof shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

u. Force majeure

User shall liberate Plato against all claims whatsoever, in case it cannot carry out orders from the user either partially or wholly due to events or causes beyond the control or the ability of Plato including but not limited to any computer virus problems or trojan horses system or harm component that can disrupt it’s online service, web browser or computer system of Plato, user, or internet service provider, due to natural disasters, war, riot, equipment condition, systems or transmission malfunction, power failures, disruption of telecommunications, government policy, and other events or other causes beyond the control or the ability of Plato.

Except for any payment obligations, neither you nor Plato will be liable for failure to perform any obligation under these Terms to the extent such failure is caused by a force majeure event (including acts of God, natural disasters, war, civil disturbance, action by governmental entity, strike and other causes beyond the party’s reasonable control). The party affected by the force majeure event will provide notice to the other party within a commercially reasonable time and will use commercially reasonable efforts to resume performance as soon as practicable. Obligations not performed due to a force majeure event will be performed as soon as reasonably possible when the force majeure event concludes.

v. Entire agreement

The Terms constitute the entire agreement between the parties concerning the subject matter of the agreement and supersede all previous communications, representations, inducements, undertakings, agreements or arrangements between the Parties.

11. Miscellaneous

  1. If one or more of the provisions of these Terms or arrangements referred to in these Terms shall be declared invalid, illegal or unenforceable in any respect under any applicable law or decision, the validity, legality and enforceability of the remaining provisions and agreements contained or referred to in these Terms shall not be affected or impaired in any way, provided that, upon the occurrence of such event, the we shall use our best efforts to replace the invalid, illegal or unenforceable provision with a valid, legal and enforceable provision which contains, as nearly as possible, the rights and obligations contained in the provision to be replaced.
  2. No supplement, modification or amendment of these Terms shall be binding unless it is made in writing. No waiver of any of the provisions of these Terms shall be deemed or shall constitute a waiver of any other provisions of these Terms (whether or not similar), nor shall such waiver constitute a continuing waiver.
  3. Plato may freely assign or transfer its rights, duties, and obligations under these Terms without your consent.
  4. You may not transfer or assign your rights or benefits or obligations under these Terms to any other Person without prior written consent of Plato. A purported assignment without written consent of Plato will be deemed to be void and convey no rights.
  5. Each party undertakes to each other that during the life of these Terms and after the termination of these Terms, it will not disclose to any third party any information obtained from or related to another Party or an Affiliate of another Party with respect to the content of these Terms and/ or any of the negotiations undertaken in relation to these Terms without the prior written consent of the other party.
  6. If you have any questions about our Terms, please contact us at support@plato.co.id.

 

Plato

DBS Bank Tower 28/F, Ciputra World One

Jl. Prof. Dr. Satrio Kav. 3 – 5

Jakarta 12940

Indonesia

Or by calling us at +62 21 29887964 during business hours.

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Our Privacy Policy

Last modified: December 30, 2017

 

Since we started Plato, we wish to build our Services and Legal Related Services with a strong privacy principal in mind. Our Privacy Policy helps our information practices. For example, about information we collect and how this affects you and how you can protect your privacy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES AND LEGAL RELATED SERVICES

E-Document. E-Document or Electronic Document means any documents, such as contract, disclosure, notice that you deposit into Our Online E-Signature Service for processing.

Personal Information. Personal Information means certain personally identifiable information or data we hold that may be used directly or indirectly to identify you.

Transaction Data. Transaction Data means the metadata associated with an E-Record (such as transaction history, method and time of E-Record creation, sender and recipient names, email addresses and signature IDs) and maintained by Plato in order to establish the digital audit trail required by Our Online E-Signature Service.

1. Information We Collect and How

To provide the Services and/ or Legal Related Services and/ or any of its associated products and/or services, we need to know certain information about you and other users with whom you interact.  The types of information we collect depends on how you use the Services and/ or Legal Related Services and/ or any of its associated products and/or services. 

We collect Personal Information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our Web and when we provide our services to you. Several categories of information are collected from you, as described below.  

a. Provided by you

Information that you may provide to us includes, but is not limited to:

  1. Name
  2. Date of birth
  3. Job title
  4. Contact information including addresses, email addresses, phone numbers, fax numbers etc
  5. Billing information
  6. Signature
  7. Id card
  8. Information about your legal needs
  9. Information about your business or personal affairs
  10. Other information relevant to client interviews and/or promotions
  11. Information about goods and services you have ordered
  12. Information from enquiries you have made
  13. Any other information requested on this Web or otherwise required by us or provided by you

We may collect information from you when you, for example do the following:

  1. Complete an online form
  2. Contact us
  3. Use the Services and/ or Legal Related Services and/ or any of its associated products and/or services
  4. Order goods and services
  5. Log in or create an account
  6. Create or edit your user profile
  7. Customize of a document online
  8. Start, sign or review an E-Document
  9. Use the third-party payment solutions we support
  10. Enter a sweepstakes or contest or register for a promotion
  11. Request certain features (e.g., newsletters, demos, and other products)
  12. Provide a user testimonial

You may also choose to provide the following:

  1. Social Media Account Information. When you use a social media account to sign in to the Services and/ or Legal Related Services and/ or any of its associated products and/or services, you provide us with the user ID associated with any social media account (e.g., Linked-in) that you use. If you sign in with or otherwise connect your social media account to the Services and/ or Legal Related Services and/ or any of its associated products and/or services, you authorize us to collect, store, and use in accordance with this Privacy Policy any and all information available to us through the social media interface, including without limitation any information that you have made public in connection with your social media account, information that the social media service shares with us, or information that is disclosed as being shared during the sign-in process.  Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.
  2. If you choose to comment on our blogs or in our community forums or otherwise volunteer information, you provide us with that information and it may be available to other users and even the public. This means that it can be read, collected, and used by others without our knowledge, including to send unsolicited communications.
  3. Our Services and/ or Legal Related Services and/ or any of its associated products and/or services may allow users to search for other users and view those users’ public profile information. To change the information appearing in your public profile or to make this information private, please visit your account settings.
  4. You may provide us with information about others when you:
    1. Create and Send E-Document that we use to authenticate recipients before they are able to sign a contract.
    2. When users participate in our referral service to tell a friend about our Services and Legal Related Services, they will provide a friend’s name and email address.  We will send an email to the address provided, inviting the friend to try the Services and Legal Related Services.  Plato stores this information for the purposes of sending these emails and tracking the success of our referral program. The individuals who receive these messages can follow the instructions for unsubscribing in the message or contact us at privacy@plato.co.id to request that we remove this information from our database.

The decision to provide us with information is optional. However, if you elect not to provide certain information, you may not be able to access certain content or features available through the Web and/ or the Services and/ or Legal Related Services and/ or any of its associated products and/or services.

b. Collected automatically

We may automatically collect certain information about your use of the Services and/ or Legal Related Services and/ or any of its associated products and/or services, including when you use our websites or apps without logging in.

We may collect information about: 

  1. the computers or devices (including mobile devices) or connection you use to access the Web, Services, Legal Related Services or any of its associated products and/or services; and
  2. how you use the each of them.  For examples the following are the information that we may automatically collect and analyze include, but are not limited to:
  1. IP Address. IP address can reveal a web user’s general location (city/state/country).
  2. Location Information, such as the geo-location of your device. If you use our mobile apps, you will be asked to give the apps access to your mobile device’s geolocation data.  If you grant such permission, we may collect information about your precise geolocation information, and may use that information to customize the Services and/ or Legal Related Services and/ or any of its associated products and/or services with location-based information and features.  If you access the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services through a mobile device and you do not want your device to provide us with location-tracking information, you can withhold permission to access that data or you should be able to turn off the GPS or other location-tracking functions on your device by visiting settings or privacy settings or settings for location services;
  3. Unique device identifiers, such as MAC address, IMEI, etc;
  4. Device attributes, such as browser types, browser language, and operating system;
  5. Usage data, such as information related to ways in which you interact with the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services, such as: web log data, referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services, the frequency of your use of the Web and/ Services and/ or Legal Related Services and/ or any of its associated products and/or services, error logs, and other similar information; and
  6. Transaction Data.

We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

Cookies and related technologies

We use “cookies” and other “tracking” technologies for a variety of purposes.  The technologies we may use include, but are not limited to:

  1. browser cookies
  2. web beacons
  3. tracking pixels
  4. local shared objects

(“flash cookies”).  Our uses of cookies and related technologies include, but are not limited to: improve your experiences, understand how our Services and/ or Legal Related Services and/ or any of its associated products and/or services are being used, and customize our Services and/ or Legal Related Services and/ or any of its associated products and/or services are being used. For example, we use cookies to provide Plato for web and desktop and other web-based services. We may also use cookies to understand which of our Services and/ or Legal Related Services and/ or any of its associated products and/or services and/ or FAQs are most popular and to show you relevant content related to our Services and/ or Legal Related Services and/ or any of its associated products and/or services. Additionally, we may use cookies to remember you, your choices, such as your language preferences, and otherwise to customize our Services, Legal Related Services, any of its associated products and services for you. 

You can usually modify your browse setting to decline cookies, if you prefer. This may, however, prevent you from getting full advantage of the Web, Services, Legal Related Services, any of its associated products and services.

As we adopt additional technologies, we may also gather additional information through other methods.

We may collect information about your online and status message changes on our Web, Services, Legal Related Services, any of its associated products and services, such as whether you are online (your “online status”), when you last used our Web, Services, Legal Related Services, any of its associated products and services (your “last seen status”), and when you last updated your status message.

c. Provided by third party

We receive information other people provide us, which may include information about you. For example, when other users you know use our Services, Legal Related Services, any of its associated products and services, they may provide your email address or phone number (just as you may provide theirs), or they may send you an email to which you belong.

We work with third party providers to help us operate, provide, improve, understand, customize, support, and market our Services, Legal Related Services, any of its associated products and services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, process payments, help us understand how people use our Services, Legal Related Services, any of its associated products and services, and market our Services, Legal Related Services, any of its associated products and services. These providers may provide us information about you in certain circumstances; for example, play store may provide us reports to help us diagnose and fix service issues.

We allow you to use our Web, Services, Legal Related Services, any of its associated products and services in connection with third-party services. If you use our Services, Legal Related Services, any of its associated products and services with such third-party services, we may receive information about you from them. Please remember that when you use third party services, their own terms and privacy policies will govern your use of those services.

We may obtain information about you from other sources such as marketers, partners, affiliates, researchers, and others where they are legally permitted to share such information with us. 

2. How We Use the Information We Collect

In general, we use the information we collect to provide and administer the Web, Services, Legal Related Services, any of its associated products and services. More specially, we may use your Personal Information to:

  • provide our services and products to you and to provide you with information from us and our partners;
  • better understand customer needs, improve our website and improve our service and product;
  • send you records regarding our relationship and transactions or notifications of activity through different channels, such as email or push notifications;
  • verify your identity, deter and prevent fraud, and enforce the Terms that govern your use of the Web, Services, Legal Related Services, any of its associated products and services;
  • respond to queries about our service and documents requests;
  • resolve disputes and troubleshoot within the Services, Legal Related Services, any of its associated products and services;
  • for marketing purposes, to improve our service and to notify you of opportunities, new features, products, services and special events that we think you might be interested in;
  • provide you with newsletters or marketing communications about our products and services as well as third party products and services we think may be of interest to you;
  • test, changes and develop new features, products and services;
  • generate and review data and reports describing our user base and usage patterns;
  • analyse the accuracy, effectiveness, usability, or popularity of the Services, Legal Related Services, any of its associated products and services and perform research.

We may combine information that we collect or receive through the Web, Services, Legal Related Services, any of its associated products and services with information we obtain from other sources and use it as described in this Privacy Policy.

3. How We Share Information

We do not rent, sell, or share your information with third parties except as described in this Privacy Policy. We may share your information with the following types of recipients and for the following purposes:

a. Other users

If you invite other users to access, use, or edit content you create through the Web, Services, Legal Related Services, any of its associated products and services (for example, if you invite others to view or sign an E-Document), we will make such content available to the individuals you invite.

b. Third parties

If you make a payment within the Web, Services, Legal Related Services, any of its associated products and services we will share your payment method details with the third party payment processor you select.

c. Service providers

We may share your information with third parties that we refer to as service providers to assist us in providing services to you.  For example, we might use these third parties to provide search technology, advertising services, authentication systems, fraud detection, customer support, etc.  Our contracts with service providers contain terms governing their use of your data.

d. Social media services

If you connect to a third party service (such as Linked-in) through an icon or link on the Web, Services, Legal Related Services, any of its associated products and services or otherwise link your account with a third party service, we may share the contents of your post and associated information (such as your user name and other relevant usage and diagnostic information) with such third party.  Once such information is shared, the use of your information will be subject to that service’s privacy policy and this Privacy Policy will not apply.

e. Network

We may share your information with other companies under common ownership or control with Plato, lawyers, legal professionals, agents, contractors and subcontractors who will process your information in a manner consistent with this privacy policy will receive the relevant information on the need to know basis.

f. Safety, security and legal compliance

We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process.

We may also share your information in situations involving potential violations of this Privacy Policy or our Terms; or to respond to the claims of violation of the rights of third parties and/or to protect the rights, property and safety of Plato, our affiliates, directors, shareholders, employees, users, or public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.

g. Deals

As we build, grow and develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets or the assets disclosed in connection with the due diligence for any such transaction.  If the event Plato is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our websites of any change in ownership or uses of your information, as well as any choices you may have regarding your information.

4. Online Analytics

We may use third party web analytics services on our Web, Services, Legal Related Services, any of its associated products and services, such as those of Google Analytics.  These providers use cookie-related technologies to help us analyse how users use the Web, Services, Legal Related Services, any of its associated products and services, including by noting the third-party website from which you arrive.  The information collected will be disclosed to or collected directly by this service providers, who use the information to evaluate your use of the Web, Services, Legal Related Services, any of its associated products and services.  To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser.

5. Third Party Sites and Services

Please note that we have links to other websites or apps that are not owned or controlled by us. We are not responsible for content or privacy practices of other websites or services which may be linked on our services. We are not responsible for any consequences of you going on to those sites or apps. We do not control any of the opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. We do not endorse or make any representations about third-party websites or services. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy. We strongly encourage you to read such third parties’ privacy policies.

6. How We Protect Your Information

We are aware of the sensitivity of the information that we collect, process and store and the current state of technology.  Although we take measures to safeguard against unauthorized disclosures of information, the Internet and the Web, Services, Legal Related Services, any of its associated products and services are not 100% secure so we cannot assure you that information we collect or store will be protected from all unauthorized access and thereby used in a manner that is inconsistent with this Privacy Policy. 

7. Changes to this Privacy Policy

We reserve the right to amend, add, and delete this Privacy Policy from time to time at our sole discretion. Please check this page periodically

to ensure that you are aware of any changes. Your continued use of the Web, Services, Legal Related Services, any of its associated products and services following any amendments indicates that you accept the amendments.

8. Notice

Except as otherwise provided herein, all notices and other communications to you hereunder shall be in writing or displayed electronically. Notices to you shall be deemed to have been properly given on the date posted, if posted; on the date first made available, if displayed in the Web and/ or Services and/ or Legal Related Services and/ or any of its associated products and/or services; or on the date received, if delivered in any other manner. Notices to us should be sent to our address.

9. Language

The Parties fully understand and acknowledge (i) the existence of the Law of the Republic of Indonesia No. 24 of 2009 regarding National Flag, Language, Coat of Arms, and Anthem ("Law 24/2009"), which requires any agreement involving an Indonesian party to be executed in Indonesian language and (ii) the need of a Government Regulation as the implementing regulation of Law No. 24/2009.  Therefore, the Parties agree that this Privacy Policy is made in English language only, pending the issuance of the Government Regulation as the implementing regulation of Law No. 24/2009, shall not be deemed as a bad faith intention of the Parties not to comply with Law No. 24/2009.  No later than 30 working days, after (i) the interpretation of Law No. 24/2009 concerning the foregoing becomes clear, (ii) the issuance of a Government Regulation, or (iii) any governmental authority or institution issues a regulation, policy, instruction or otherwise, which requires an Indonesian language version of this Privacy Policy to be made, the Parties agree to do so, which such Indonesian language version shall be deemed effective as of the date of this Privacy Policy as if it was executed on the date hereof.

In the event any inconsistency between the English language texts and the Indonesian language text or should there be any dispute on the meaning or interpretation of certain provisions, the Parties hereby agree that English language text will prevail. The existence of the Indonesian language version of this Privacy Policy is not intended to, and does not, increase or multiply the rights or obligations of a party, and such rights and obligations shall be as specified in the English version only. Each party acknowledges that it has read this Privacy Policy and understands its contents in English and this Privacy Policy has been entered into freely and without duress.

Any Party will not cite or invoke Law No. 24/2009 or any regulation issued thereunder or claim the fact that this Privacy Policy was made in the English language only to (i) defend its non-performance or breach of its obligations under this Privacy Policy, or (ii) allege that this Privacy Policy is against public policy or otherwise does not constitute its legal, valid and binding obligation, enforceable against it in accordance with its terms; and no claim shall be brought against the other Party on the basis of non-compliance with Law No. 24/2009.

10. Governing law

This Privacy Policy and the performance hereof shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

11. Miscellaneous

If one or more of the provisions of this Privacy Policy or arrangements referred to in this Privacy Policy shall be declared invalid, illegal or unenforceable in any respect under any applicable law or decision, the validity, legality and enforceability of the remaining provisions and agreements contained or referred to in this Privacy Policy shall not be affected or impaired in any way, provided that, upon the occurrence of such event, the we shall use our best efforts to replace the invalid, illegal or unenforceable provision with a valid, legal and enforceable provision which contains, as nearly as possible, the rights and obligations contained in the provision to be replaced.

If you have any questions about this Privacy Policy, please contact us at support@plato.co.id.

 

Plato

DBS Bank Tower 28/F, Ciputra World One

Jl. Prof. Dr. Satrio Kav. 3 – 5

Jakarta 12940

Indonesia

Or by calling us at +62 21 29887964 during business hours.

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